Plush toys - £7.99 each
We have beautiful plush toys of our mascots, Vinnie and Violet, available to place onto the bed for when your little ones arrive at your accommodation. They can take them along to the complex, meet the real deal mascots, then take a little of their holiday home with them. What better way to remember their lovely family holiday?
We also have limited edition Super Vinnies available to help celebrate Vinnie's 5th birthday!
Highchair - £15
Take the stress away at meal times without taking up space in the car! High chairs are available to hire in advance or on arrival, subject to availability.
Travel Cot - £15
To save space in the car, you can hire a travel cot in advance or on arrival (subject to availability). Travel cots come complete with a mattress, you simply need to bring bedding.
Please Note: In most of our accommodation, travel cots will only fit in the lounge area. Please speak to a member of the team when booking for more information.
Welcome Pack - £18
Book your Welcome Pack in advance and we will place it in your accommodation ready for your arrival. Our Standard Welcome Pack contains:
Flowers - From £20
Nothing says "I love you" like a bouquet of fresh flowers. We will place a bouquet of flowers in your accommodation ready for your arrival, simply speak to a member of the team regarding your preferences when booking.
Champagne - £25
Whether its a special occasion or you just deserve a treat, we think that enjoying a glass of champagne when you arrive is the perfect way to start your holiday! We will place a chilled bottle of champagne in your accommodation, ready for your arrival.
Chocolates - £6
Treat yourself or your loved one to a a box of locally produced chocolates.
Balloons - From £6
Whether its an anniversary or a birthday surprise, we can have balloons ready for your arrival. Speak to a member of the team when booking regarding the number and type of balloons that you would like.
Cancellation Cover - £10 per break/£15 per week
Our Cancellation Cover protects you or any other member of your party should you be forced to cancel your holiday because of sickness, bereavement, redundancy or jury service.
Customers who have opted to take out our Cancellation Cover and comply with the terms and conditions will be entitled to the following (less a £25 administration fee).
42 Days or more: Full refund given
41 - 15 Days notice: 25% of total holiday cost will be retained (or the deposit, whichever is greater)
14 Days or less: 50% of the total holiday cost will be retained.
If Cancellation Cover is not taken, and you wish to cancel your booking, we will be unable to offer a refund of any monies paid.
Completion of our Cancellation Form and proof in the form of a Doctor's Certificate, Employer's or Court Notification will be required in writing, by recorded delivery, prior to your confirmed holiday start date.
Any questions before you book?
Would you rather speak to someone or want to know a bit more before you book a holiday? Let us know your questions using the form below, or call our team on 03300 535524
