Privacy Policy  

Verdant Leisure Limited is committed to protecting your privacy.

This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries about our processing please contact us at

Information Collected

Verdant Leisure collects the details provided by you on completing an enquiry form, brochure request or holiday booking. This information is likely to include your name, contact details, payment details, party information and any additional information that we may need to help meet your personal requirements.

We also collect website usage information using Cookies. Please read our Cookies Policy for more information on Cookies and how we use them.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms.

Under Government guidelines we are required to collect information upon entering the bar and restaurant facilities for COVID-19 Track and Trace, information will be stored securely for 21 days.

Use of Your Information

We may use the information you provide for the following reasons;

  • process your request for a holiday booking
  • to provide information or details that you have requested
  • to personalise our website for repeat visitors
  • for statistical purposes
  • to prevent fraud
  • manage customer service enquiries
  • to inform you about changes to our website, services, goods or products
  • tell you about products and services we think may be of interest to you (on the basis that you have given us consent to do so)

Your information may be used by all Verdant Leisure companies. We will never pass your personal information to anyone else, except where we are required or permitted to do so by law, for any successors in title to our business and suppliers that process information on our behalf in the UK. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

We would like to send you information about our own products and services, as well as those of selected third parties such as entertainment agencies, holiday home manufacturers and insurance providers. We will only contact you for direct marketing if you have given us consent to do so. We may do this by post, telephone, email or SMS, unless you have informed us that you do not wish to be contacted in this way. You can change your preferences relating to the way in which we use your information for direct marketing by contacting us.

You have the right to request a copy of all the information that we hold about you. You may request some or all of the information we hold about you by writing to us. It’s important to us that the information we store is up to date and accurate. You may ask us to update or remove information you think is inaccurate.

  • email
  • write to us - Data Protection Office, Verdant Leisure Limited, 10 Mannin Way, Caton Road, Lancaster, LA1 3SW

By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

If you book a holiday with us or purchase a holiday home from us, we will retain and store your information for seven years. If you request a brochure or complete an enquiry form, we will retain and store your information for one year. We retain and store your information whilst it is required for relevant purposes or to meet legal requirements. Your information will be disposed of in a secure manner when it is no longer required.

Unfortunately, the sending of information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically and sending such information is entirely at your own risk.

Job Applications

Verdant Leisure collects the details provided by you on completing an enquiry form (jobs) or submitting your CV in application for a specific or prospective job. All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary. We will use the contact details you provide to communicate with you about your application. We will use the other information you provide to assess your suitability for the role you have applied for.

We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us whether the information is in electronic or physical format. We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.

Other Web Sites

Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

We review and update our Privacy Policy regularly. This Policy was last updated in April 2018. If you have any queries relating to this Policy please contact us

  • email
  • write to us - Data Protection Office, Verdant Leisure Limited, 10 Mannin Way, Caton Road, Lancaster, LA1 3SW