Bar Supervisor

Location: Pease Bay Leisure Park, Cockburnspath, Berwickshire, TD13 5YP

Salary:  £19,000 - £21,000 (dependent upon experience)

Contract Type: Permanent

Hours: Full-time position, will include weekends, evenings and bank holidays

Location: Pease Bay Leisure Park, Cockburnspath, Berwickshire, TD13 5YP

Salary:  £19,000 - £21,000 (dependent upon experience)

Contract Type: Permanent

Hours: Full-time position, will include weekends, evenings and bank holidays

Typical Duties & Responsibilities

As Bar Supervisor you will assist the Bar & Restaurant (Complex) Manager with the effective management of our food and/or beverage services on park. You will help oversee all aspects of the service and the staff, leading by example with a friendly and professional approach. As a Supervisor you will promote high standards of quality, high levels of customer service, cleanliness and presentation, and maximise every opportunity to improve performance and profits. The role is key to ensuring our customers can relax, dine and enjoy the entertainment activities they are expecting, and also to ensuring that any problems are resolved quickly and professionally.

Some examples of the day-to day duties are:

  • Assist the Complex Manager with the day to day operation of the bars, ensuring excellence in customer service and focus on opportunities for growth
  • Manage a system of stock control, stock rotation and ordering in conjunction with the Complex Manager
  • Ensure there is sufficient and appropriate staffing at all times whilst adhering to wage budget
  • Promote sales and ‘up-sell’ additional products wherever possible. Encourage all team members to up-sell and provide coaching where appropriate
  • Ensure opening and closing procedures for the bar and/or kitchen are adhered to, equipment is switched on/off etc.
  • Ensure that all staff are smart, wearing uniforms and name badges at all times
  • Ensure that all team members are suitably trained, have comprehensive product knowledge and understand what is required from them in their job role.
  • Provide bar and table service to customers delivering excellent customer service

Skills & Experience Required

You will need to have previous experience of supervising a beverage service. You will also need to have experience supervising a staff team and be able to demonstrate effective ways of motivating the team to achieve excellence.

The ideal candidate will have:

  • Previous experience supervising and developing a beverage service
  • A flexible, organised and pro-active approach
  • Excellent communication skills
  • A strong commitment to delivering consistently exceptional customer service
  • Good knowledge of the licensing laws (a personal license is desirable)

Benefits

When you join Team Verdant you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:

  • An online discount platform where you can save money on shopping, dining, travel, days out and much more;
  • Last minute park breaks from only £99;
  • Up to 30% off park breaks for you, your friends and your family;
  • Discounted use of facilities on park, including restaurants, leisure and activities;
  • An annual 'Verdant Experience' - book a break at one of our parks and experience a Verdant holiday as a customer. There is no charge for this break, we simply ask that you make the most of it and give us your honest feedback afterwards!;*
  • Access to a 24/7 confidential counselling and advice line;
  • Many opportunities for recognition and reward - monthly 'Stars' awards, annual awards for individuals and park teams, 'Cheers for Peers' cards, and any excuse for cakes, biscuits and celebrations!;
  • Our company wide team initiatives to help each other, our communities and the planet - Green Champions, Charity Champions, Mental Health Champions;
  • A commitment to providing training & development opportunities, recognising potential and supporting you in your career.

*Terms and Conditions Apply