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Holiday Home Ownership Advisor

Location: Pease Bay Leisure Park, Southern Upland Way, Cockburnspath, Berwickshire TD13 5YP

Salary: £24,622 per annum (plus commissions)

Contract Type: Permanent

Hours: Full-time position of 40hrs a week over 5 days. Will include working evenings, weekends and bank holidays.

About the Role

As a Ownership Advisor, you are responsible for ensuring that our current and prospective owners get the dream holiday home they are looking for. You will take customers on tours around the park, showing off the excellent facilities, letting them know about the local sites and above all understanding what they want out of a holiday home so you can recommend the best options. Our customers choose to join us because we are open and transparent about costs and expectations. We don’t pressure, or hard sell. After all, our beautiful locations sell themselves!

Typical duties and responsibilities include:

  • Identify both caravan and lodge sales opportunities with new and existing customers.
  • Conduct park tours and provide information to all existing and new holiday home owners on the range of products and services offered by the company.
  • Attend the weekly sales meetings and report on all new sales enquiries and leads.
  • Follow instructions for processes for telephoning, brochure mail-out, email contact, call-back and follow up for new enquiries, updating the CRM system
  • Adhere to sales processes for presenting the full and clear facts to customers, presenting site fees and associated costs clearly and ensuring the customer is fully information to make a decision.
  • Advise customers of their options with regard to finance packages and ensure any associated paperwork is completed and understood by the customer.
  • Ensure that all sales administration is kept up to date and that sales invoices and finance proposals are completed and processed in full and in accordance with Company policy.
  • Attend caravan shows and exhibitions as required and appropriate throughout the year.

About the Person

You will need to have previous experience in a face-to-face sales environment, preferably with holiday homes, caravans or similar. We are looking for someone who loves meeting and talking to people and who shows real passion for the holiday home lifestyle and our beautiful park locations.

Skills and experience required:

  • Previous experience in a face to face sales environment, preferably with holiday homes, caravans or similar.
  • A real passion for the holiday home lifestyle and our beautiful park locations
  • Excellent communication skills
  • A friendly, professional approach, with a high-energy and can-do attitude


When you join Team Verdant you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:

  • Enhanced annual leave entitlement with length of service;
  • Save money with our online discount platform;
  • Discounts on park breaks for you, your friends and your family;
  • Discounts on park facilities, including restaurant and leisure; 
  • An annual 'Verdant Experience' – a park break, but with no charge!;
  • Access to a 24/7 confidential counselling and advice line; 
  • Opportunities for recognition and reward;
  • Training & development opportunities


For more information or an informal chat about the role, please call the HR team on 01524 239793 or email

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