Touring Warden - Thurston Manor

Typical duties and responsibilities:

• Welcoming Guests – Checking in touring guests, providing Welcome Packs, answering questions, and ensuring they’re on the correct pitch for their stay.
• Pitch & Facilities Checks – Carrying out pre-arrival pitch inspections and ensuring the shower blocks and shared facilities are clean, stocked, and well maintained.
• Customer Support – Being on hand to assist with guest queries, departures, and promoting park activities and facilities in a friendly, professional manner.
• Grounds Maintenance – Mowing, trimming, and landscaping the touring areas to keep them looking clean, tidy, and welcoming.
• Repairs & Upkeep – Performing light maintenance on touring facilities, including interiors, plumbing, and heating systems where required.
• Siting & Safety – Assisting with the siting and de-siting of caravans, handling connections safely, and keeping pathways and shared areas hazard-free.

What We’re Looking for:

• Experience in a similar role – landscaping, joinery, plumbing, or general maintenance skills are a bonus
• A hands-on, hard-working attitude, with a love for working outdoors in all weather
• Proven experience in a customer-facing role
• A passion for delivering great service
• A friendly, professional, and proactive approach
• A full, valid driving licence (essential for the role)

Why you'll love Team Verdant:

• Online discounts for shopping, dining, and travel.
• Up to 30% off park breaks for you, your friends, and family.
• Discounted use of on-park facilities, including restaurants and activities.
• 24/7 confidential counselling and advice line.
• Monthly recognition and reward programs, including our ‘Stars’ awards.
• Be a Green Champion or get involved in charity initiatives – we love giving back! 🌍

Verdant Leisure is an equal opportunities employer and a proud member of the Disability Confident scheme. Check out why our employees rate us as World Class – join us for an extraordinary adventure in 2025!