Privacy Policy

Verdant Leisure Limited is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at

Information Collected

Verdant Leisure collects the details provided by you on completing an enquiry form or holiday booking together with information we learn about you from your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Use of Your Information

We will use your information to provide and personalise our service and to detect and prevent fraud. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Verdant Leisure products and services. We may contact you by post, email, telephone or fax for these purposes.

If you do not want to receive communications from us, please email ‘UNSUBSCRIBE’ to

We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask for your opinions. Again, if you do not want to be contacted for this purpose, please email ‘UNSUBSCRIBE’ to

Please note that there may be instances where it may be necessary for us to communicate with you in any event for administrative or operational reasons relating to our service.

Disclosures of Your Information

Your information may be used by all Verdant Leisure companies. We will never pass your personal information to anyone else, except where we are required or permitted to do so by law, for any successors in title to our business and suppliers that process information on our behalf both in the UK and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.


Other Web Sites

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.


Access Rights

To obtain a copy of the personal information Verdant Leisure Limited holds about you, please write with full details to us of your request to: Data Protection Officer, Verdant Leisure Limited, 10 Mannin Way, Lancaster Business Park, Caton Road, Lancaster, LA1 3SW enclosing your cheque or postal order for a £10 administration fee payable to Verdant Leisure Limited.