About the Role

Our Administration Manager has overall responsibility for the administrative service on park, liaising with the different departments on park, and the different departments at our head office to ensure a timely and professional process. Leading the admin team and assisting with reception when needed, you will ensure excellent service is provided as standard. In this role you will ensure that administrative tasks such as banking, invoicing, timesheets, new starter paperwork, training etc. are completed accurately and in a timely manner. The role is key to ensuring that the park administration runs smoothly and information flow between the park and head office is effective and efficient.

Typical duties and responsibilities include:

• Providing day to day administrative support to the park, assisting the Heads of Department and General Manager with admin tasks.
• Maintaining and regularly reviewing owner files ensuring that all relevant documentation is stored securely.
• Maintaining the Elite dashboard; ensuring all completed jobs are marked as so, all timescales for work are in date, all gas bottle orders have been raised etc.
• Responsibility for all aspects of park-based accounting including purchase ordering, cash & banking, raising invoices and debt management.
• Coordinating the park administration relating to recruitment, new employees, exiting employees, transfers etc. and ensure that completed paperwork is provided to HR in a timely manner.
• Maintaining the park vehicle log with MOT and tax dates and ensuring that we hold valid drivers’ licences for all team members who drive company vehicles
• Ensuring the Customer Care process is always followed when dealing with customer feedback and/or complaints.